How do I register for Basketball connect?
The following instructions are relevant to both new users and those of current players registering for a new season. Remember that you must register EVERY season.
Returning players: the only difference is that you will use the account you already have. You do not need to register as a new user.
*Also please note that instalments are not offered at this time.
https://basketballconnect.zendesk.com/hc/en-au/articles/13998682820633-How-to-Register-for-a-Competition-on-the-App
| 1 | Open the BasketballConnect app then select the 3 dots at the bottom right of your screen | |
| 2 | Select Register | |
| 3 | If you or the person you are registering already has a BasketballConnect profile, select the existing profile.
If this is the first time registering to a competition on BasketballConnect, select +New Participant Registration | |
| 4 | Choose who you are registering
N.B. This allows the system to correctly link or not link you to the person you are registering | |
| 5 | Enter the participant's details as required in the fields | |
| 6 | Scroll down to continue to enter the required details then select Next | |
| 7 | You can search for your competition by postcode or by selecting the arrow to display a list of clubs and associations | |
| 8 | The drop-down menu will offer all associations and clubs, including Basketball Queensland
Ensure you select the appropriate association/club for the competition you are registering to | |
| 9 | Any competitions at your selected association or club with open registrations will be listed below
Select the competition you want to register to by tapping that competition | |
| 10 | Select the BQ Membership product relevant to you
e.g. Player U10, Player, Coach, Official | |
| 11 | Select the division you are registering to in the drop-down menu
| |
| 12 | Scroll down to select Add Competition and Membership | |
| 13 | Complete the required information in the fields then select Add Competition and Membership | |
| 14 | If your association has offered instalments as a payment option, you will see this along with the upfront payment option in the order summary screen
Select your preferred option if applicable | |
| 15 | If you have the option to select instalments, the dates and amounts will show here
Below you can add any discount code (if applicable) or a Government Voucher by selecting those options | |
| 16 | Scroll down to confirm or enter your details | |
| 17 | You must read and agree to the Terms and Conditions for Basketball Queensland and any Terms and Conditions for your association or club before selecting Continue | |
| 18 | Choose your payment method, enter the relevant details then select Submit
N.B. Direct debit payments can take up to 7 business days to clear. You will still be able to take the court during this period | |
| 19 | Your order details including any items you may have purchased from the shop (if your association/club has this option) will be displayed and available to view as an invoice in the app |